Our Service
Every consultation checks how you’re getting on with your new medicine and any side effects.
- Free Service
- Follow-Up Support
- Side Effect Advice
- Ongoing Guidance
Your pharmacist answers questions about your new medicine safely.
Getting Started
We check in shortly after you start a new medicine to see how you’re managing.
Staying Consistent
Ongoing follow-ups help you stay consistent with your new medicine and address any concerns.
Better Adherence
Patients supported through NMS are more likely to take new medicines correctly and consistently.
Free Service
Support included at no extra cost.Follow-Up Support
A follow-up chat about your medicine.Side Effect Advice
Guidance on managing any side effects.Ongoing Guidance
Continued support as you settle in.Common Questions
Find answers about eligibility, timing, cost and what to expect before your first review.
Contact UsYes, this is a free NHS service available to eligible patients starting certain new medicines for specific health conditions.
Patients newly prescribed medicines for conditions such as asthma, diabetes or blood pressure are often eligible for this service.
Your pharmacist checks in with you shortly after starting your medicine, then follows up again to see how you’re getting on.